The No-Whinin’ Zone: How to Handle a Whiner

Tony, the tour director, stood at the front of our bus and said with a soft southern drawl, “There are forty strangers here that will spend the next eleven days together in a foreign country and I have one basic rule: 1. No Whinin’ There were plenty of...
Getting Back to the Basics

Getting Back to the Basics

The legendary coach of the Green Bay Packers- Vince Lombardi- would gather his players around, hold up a football, and say, “This, gentleman, is a football.” I have a woodworking shop full of mechanized equipment, but nothing feels quite as good as...

Creating V.A.L.U.E. for Your Volunteers

It was January in Kansas in 2010, and volunteers stood in a line one-hundred yards long outside the Kansas Coliseum. As one security guard said to me, “You’d think this was a rock concert!” It wasn’t. It was volunteers who stood in line for hours waiting to package...

Treating People With Dignity: The Key to Any Success

One was our junior high football coach and his breath smelled like a fermented dishrag used to wipe ashtrays. If we went after water during 100-degree heat, this Marine drill-sergeant-turned-teacher called us sissies. To see how tough our stomachs were, he made us lay...

How The Best Leaders Make Other People Better

 It starts with you and must engage others – Kansas Leadership Center; Principle #3 One of Michelangelo’s students asked him what he saw as he gazed upon a dirty marble slab.  Michelangelo replied, “I see an angel hidden inside and I will carve until I set him...