by Rick | Oct 24, 2017 | Blog, Leadership Series
Coach Bill Snyder – Kansas State University’s legendary football coach – inherited a zero-and-twelve football team in the early ‘90’s and, three years later, they were ten-and-two. He retired once and the team spiraled downhill so they brought him back. The Wildcats...
by Rick | Oct 21, 2017 | Blog, Writing Tips
“One of the best pieces of advice I was ever given was never to argue with someone who buys ink by the barrel.” – Floyd Hammer Writing stuff down matters and it matters a lot. The original quote to never quarrel with a man who buys ink by the barrel...
by Rick | Oct 1, 2017 | Blog, Huggable Heroes
Dear Farmer: You are my huggable hero. You might think your life is normal, perhaps even boring, but for millions like me on the outside looking in, we think you’re extraordinary. For those of us who are not farmers, we drive past your swaying wheat fields and hum...
by Rick | Aug 13, 2017 | Blog, Huggable Heroes
There is good customer service then there is customer service on steroids. Let me tell you a story about the latter. I ordered a package to be delivered on a certain day before I left town the following day for travel but was nervous about receiving it because it...
by Rick | Aug 11, 2017 | Blog, Leadership Series
“If you’re a leader, imagine that most people who come to you have a monkey on their back and they want it to jump down, run across the desk and climb on your back and stay there,” my friend said. “If you’re not careful, soon you’ll...