by Rick | Aug 13, 2017 | Blog, Huggable Heroes
There is good customer service then there is customer service on steroids. Let me tell you a story about the latter. I ordered a package to be delivered on a certain day before I left town the following day for travel but was nervous about receiving it because it...
by Rick | Aug 11, 2017 | Blog, Leadership Series
“If you’re a leader, imagine that most people who come to you have a monkey on their back and they want it to jump down, run across the desk and climb on your back and stay there,” my friend said. “If you’re not careful, soon you’ll...
by Rick | Jul 4, 2017 | Blog, Grandpa Harry Stories
Ethan gently lifted the glass front to the old barrister bookcase and reached in for the little box containing the medal. He heard the tap-tap-tap of Grandpa Harry’s cane on the wooden floor as he ambled down the hallway. “What is this, Grandpa?” Ethan asked. ...
